©2018 by FAB-DEFENSE®

OUR COMMITMENT to PRIVACY

 

The FAB DEFENSE Inc. Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us.

 

WHAT INFORMATION DO WE COLLECT?

When you visit our Web Site you may provide us with two types of information- personal information you knowingly choose to disclose and Web Site use information as you browse our Web Site:

 

Personal Information You Choose to Provide 

If you choose to purchase products from us, you will need to give us personal information. For example, you may need to provide the following information:

 

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Credit card number

 

Web Site Use Information

Similar to other commercial web sites, our Web Site utilizes a standard technology called "cookies" and web server logs to collect information about how our Web Site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, and time spent at our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual. This information helps us to constantly improve our Web Site and better serve our customers. We also use cookies to record individual visitors' session information including items that visitors add to their shopping carts.

 

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We request information that we believe will help us serve you better. For instance, your phone number allows us to call regarding shipping issues and your e-mail address allows us to send you order and shipping confirmations. If you supply us with your email address you may receive periodic notices from us with information on new products and services or upcoming events. If you do not wish to receive such notices, please let us know by sending us an e-mail to us.support@fab-defense.com or by calling us at 386-263-3054

 

HOW DO WE SECURE INFORMATION TRANSMISSIONS?

We always use industry-standard encryption technologies when transferring and receiving credit card data exchanged with our Web Site and adopt internal procedures to safeguard personal information within our system. Other email that you may send to us may not be secure and, for that reason, we ask that you do not send confidential information to us through an unsecured email. Despite our commitment to data security, we cannot guarantee that our systems or the Internet will always be secure. It is important for you to protect against unauthorized access to your password and to your computer.

 

HOW DO WE PROTECT YOUR INFORMATION?

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information and we will never share information collected with any outside entity except as required by law.

Online Order Return Policy

If you are not completely satisfied, FAB DEFENSE Inc. will be happy to offer a return or exchange on your merchandise within 30 days of purchase (certain restrictions apply).

 

Returning Online Orders

Online orders can be returned to our warehouse or returned in-store, except PayPal orders.

Exchanges 

FAB DEFENSE Inc. is very fashion-forward and our product lineup changes frequently, meaning that often replacement product is not available. You must return product for refund and if replacement product is still available, place a new order.

 

Return Shipping Cost

Although you pay no shipping fees to return your product, in most cases, $7 will be deducted from your refund. For product that includes free returns, nothing will be deducted from your refund.

U.S. Federal, State and Local Laws / Regulations and Product Restrictions

FAB Defense Inc. offers several items that are restricted for sale in the United States of America by federal, state, and/or local laws and regulations. Sale of these restricted items may be limited to United States Military, Law Enforcement, Correctional Facility Personnel, Security Guards, Peace Officers, and various other authorized users.

FAB Defense Inc. makes its best effort to ensure that it remains current on all laws and regulations as applicable. Please be aware that United States federal, state, and/or local laws and regulations are complex and are subject to change. Therefore, any summaries of such laws and regulations provided by FAB Defense Inc. at any time can never and will never serve as legal advice or counseling in any way. If you have any questions about any law or regulation, FAB Defense Inc. advises you to consult with an attorney who will represent your interests. It is ultimately the Customer's responsibility to investigate and ensure that any item is legal to use, carry, possess, purchase and/or own within the Customer's intended federal, state and/or local area.

Items regulated by United States federal, state, and/or local laws and regulations may include, but are not limited to, Body Armor, Helmets, Shields, Entry Tools, Lasers, Batons, Insignia, Restraints, HandcuffsGun Accessories and Gun Parts, Knives, Automatic Knives, Pepper Spray, and Stun Guns. Purchase of any restricted item may require various documents, including, but not limited to, a purchase order on department or institution letterhead, an official identification, and/or additional certification forms. FAB Defense Inc. expressly reserves the right to require any documentation as it deems necessary to ensure compliance with any applicable laws and regulations or any other purpose. Further, FAB Defense Inc.'s reservation of rights includes, but is not limited to, the right to require end user and end use information and/or compliance certification forms from any Customer.

By proceeding with a transaction to purchase any restricted item, the Customer certifies that (i) the Customer has reviewed all United States federal, state, and/or local laws and regulations related to the use, possession, purchase and/or ownership of the restricted item(s); (ii) the Customer is legally permitted to use, possess, purchase and/or own the restricted item(s); (iii) the Customer does not intend to transfer the item(s) contrary to United States federal, state, and/or local laws and regulations; (iv) the item(s) will be used for lawful purposes only, and the Customer is not associated with any criminal group or criminal enterprise; (v) the Customer is at least 18 years of age, or of the appropriate legal age for an item according to applicable federal, state, and/or local laws and regulations; (vi) the Customer is under no legal disability that would prevent the Customer from using, possessing, purchasing, owning, and/or transferring the item(s); and (viii) the Customer has read and understands the Export Policy; and (ix) if applicable, Customer understands and agrees to restrictions on the return of certain regulated products.

By purchasing any item from FAB Defense Inc., the Customer certifies that the Customer will comply with any and all requirements imposed by applicable U.S. federal, state, and local laws, regulations, and administrative policies.

FAB Defense Inc. does not manufacture, produce or assemble the products or items. FAB Defense Inc. is not responsible for any claims relating to infringement by the product of third party intellectual property rights. FAB Defense Inc. makes no warranties, express or implied, with respect to the quality of the products or the results that customer may achieve utilizing such products, including, but not limited to, the implied warranties of merchantability and fitness for particular purpose (to the extent applicable) which are hereby disclaimed and excluded. In no event will FAB Defense Inc. be liable to Customer for any lost profits or indirect, incidental, consequential, special, exemplary or punitive damages. FAB Defense Inc.'s liability is limited to replacing defective goods. Pursuant to the provisions of the California Song-Beverly Consumer Warranty Act, this product is sold "AS IS" and "WITH ALL FAULTS".

Any controversy or claim arising out of or relating to Customer's purchase of any product from FAB Defense Inc. shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. Venue for any arbitration, or any legal dispute, shall lie only in the City of Chicago, Cook County, Illinois and in no other venue or forum. The laws of Illinois shall apply to all transactions.